Feedback and Complaints
If at anytime you are not happy with any aspect of our service, please follow the steps outlined below.
Your complaint will remain private and will be processed following the Meraki Care Care Feedback & Complaints Policy.
TO REPORT A COMPLAINT:
Download and complete the record of Complaint Form from below link:
*Please submit the completed form by email to: info@merakicareqld.com
Write to us:
Meraki Care Services Pty Ltd,
85 Great Keppel Way, Banya QLD 4551
Contact the NDIS Commission:
www.ndiscommission.gov.au
Phone us: 1800 035 544
TTY: 133 677.
Interpreters can be arranged.
Advocates can help you complain:
The National Disability Advocacy Program can help you work with an advocate.
Email them at:
disabilityadvocacy@dss.gov.au
or
write to us:
Disability, Employment and Carers Group
Department of Social Services
GPO Box 9820
Canberra ACT 2601
